Retail · International

Omnichannel ERP for an international home-furnishings chain

A cloud ERP that syncs inventory, POS, loyalty and e-commerce in real time, with sales forecasting and supply-chain tracking.

Sector
Retail
Region
International
Disciplines
ERP · Integration · Analytics
Client
Under NDA. References available on a call.
Covered shopping arcade lined with shops
Illustrative photo. Client details are under NDA.

The challenge

An international home-furnishings chain grew quickly and its operations didn’t keep up. Manual processes left store and online inventory out of step, so some products were overstocked while others sold out, and the business lacked data to spot trends.

Our approach

We implemented a cloud ERP with modules for inventory, point of sale, customer loyalty and analytics. Stock, sales and loyalty data sync in real time between physical stores and the online shop, and supply-chain tracking shows what’s on the way.

Custom promotion tools and sales forecasting help the merchandising team plan, and the platform is built to add new countries as the chain expands.

Architecture

  1. Channels

    • Stores (POS)
    • Online store
    • Loyalty programme
  2. ERP

    • Real-time inventory sync
    • Promotions
    • Supply-chain tracking
  3. Insight

    • Sales forecasting
    • Trend reporting
  4. Platform

    • Cloud deployment
Illustrative architecture, simplified to protect client confidentiality.

Results

Outcome details for this engagement are shared under NDA. We're happy to walk through results and put you in touch with a reference on a call.

Stack

  • Cloud ERP
  • POS integration
  • E-commerce integration
  • Forecasting

Facing something similar?

A senior engineer, not a salesperson, replies within one business day. NDA available before any detailed discussion.

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